Privacy policy

This Privacy Policy explains how YLLICH BODY, trading as Eastsouls ("we", "us", "our"), collects, uses, and protects your personal data when you visit or make a purchase on eastsouls.com, in accordance with the EU General Data Protection Regulation (GDPR) and the French Data Protection Act.

1. Data Controller

YLLICH BODY (trading as Eastsouls)
102 Route de Corbeil, 91360 Villemoisson-sur-Orge, France
SIRET: 990 911 455 00014
Legal representative: Idriss Boyom

2. What Data We Collect

Depending on how you interact with our website, we may collect:

  • Identity and contact data: name, email address, phone number, billing and delivery address
  • Order data: products purchased, order history, payment status
  • Technical data: IP address, browser type, device information, pages visited (via cookies and similar technologies)
  • Communications: messages you send us via email, contact forms, or customer support

We do not collect sensitive health information beyond what you voluntarily share with our customer support (e.g., in a product question).

3. Why We Use Your Data

We process your personal data to:

  • Process and fulfil your orders, including payment and delivery
  • Communicate with you about your order or enquiries
  • Send marketing communications, where you have given consent (you can unsubscribe at any time)
  • Improve our website and product offering
  • Comply with our legal and accounting obligations
  • Prevent fraud

4. Legal Basis

We process your data based on: performance of a contract (order processing), your consent (marketing emails, non-essential cookies), our legitimate interests (fraud prevention, site improvement), and legal obligations (invoicing, tax records).

5. Who We Share Your Data With

We share personal data only with trusted third parties necessary to operate our store, such as: our e-commerce platform (Shopify), payment processors, delivery carriers, and email/marketing service providers. These providers are contractually required to protect your data and only use it for the purposes we specify. We do not sell your personal data.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes described above, including to satisfy legal, accounting, or reporting requirements. Order and invoicing data is generally kept for the statutory period required under French commercial and tax law.

7. Your Rights

Under the GDPR, you have the right to: access your personal data, request correction or deletion, restrict or object to processing, request data portability, and withdraw consent at any time. To exercise these rights, contact us at [insert contact email]. You also have the right to lodge a complaint with the French data protection authority (CNIL — cnil.fr).

8. Cookies

Our website uses cookies to operate correctly, remember your preferences, measure site traffic, and — where you consent — deliver personalized advertising. You can manage your cookie preferences through our cookie banner or your browser settings at any time.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration.

10. Contact

For any question regarding this Privacy Policy or your personal data:
YLLICH BODY (Eastsouls)
102 Route de Corbeil, 91360 Villemoisson-sur-Orge, France
contact@eastsouls.com